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HOW FREQUENTLY CAN I MAKE DEPOSITS OR WITHDRAWALS?

We do not limit the number of deposit and withdrawal requests. However, to avoid unnecessary delays in processing, we advise depositing (or withdrawing) the funds in one request and not splitting them.

HOW CAN I WITHDRAW MY FUNDS?

Please sign in to your Profile and press Withdraw on the right-hand menu. Verify your account using our Verification flow if you still need to do it. If you are already verified, choose your account and enter the amount you wish to withdraw. Then, fill in your account PIN and the required information in other fields. Press Request, recheck the data you've provided, and then press Confirm if the data is correct. Note that your free margin must exceed the withdrawal amount. Otherwise, our Financial Department will not be able to process your request.

I HAVE SUBMITTED A WITHDRAWAL REQUEST. WHEN WILL I RECEIVE THE FUNDS?

We usually process all requests within 1–3 hours. You will receive an email notification as soon as your request is processed.

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